a. favorite design
My Kind of Town Pencil Set
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Chicago has many names. Similar to every famous flag, we have two blue to represent the stripes, two white to represent the space between the stripes and stars and four red to represent our ever famous Chicago stars.
Engraved No. 2 pencils one of each:
- Pale blue - Sweet Home Chicago
- White - Windy City, The City That Works, Second City, City in a Garden, City of the Big Shoulders
- White - Chi-Town
- Pale blue - City by the Lake
Our mission at a. favorite design is to encourage long distance warm fuzzies through snail mail. Good design, often sweet & sometimes cheeky sentiments are our specialty. a. favorite design was created in 2005 by graphic designer turned letterpress artist, Amber Favorite. She is a believer in the magic of snail mail and the idea that a long distance warm fuzzie can change someone’s day or maybe even a life.
Shipping
Shipping
All of our in house items are shipped via UPS Ground. Expedited and international shipping options are also available at checkout.
Store pickup is possible for most items. Items that aren't eligible for store pickup include:
- Art Prints
- Ponnopozz-designed Leggings
- Ponnopozz Cat Tees
- Ponnopozz Pillows
These items are printed to order and are fulfilled by our 3rd party printer in North Carolina.
Return policy
Return policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hey@ponnopozz.com. If your return needs to be shipped, you will be charged the shipping cost.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products and masks). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards. That said, full priced items purchased with a discount code are able to be returned.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
